Hi, I’m Alejandro
a Team Lead at IBM Data & AI Unit
As a Team Lead in IBM's Data & AI Unit, I bring over three years of experience in customer service and technical support. Holding a Bachelor's degree in Computer Engineering, I have developed a solid foundation in data engineering, big data, cloud technologies, and AI. In my current role, I manage workflows and provide high-quality technical assistance, ensuring efficient issue resolution and customer satisfaction. I lead technical troubleshooting initiatives and coordinate ongoing training programs to enhance our support services continuously. I am passionate about leveraging technology to solve complex problems and am committed to driving innovation within my team.
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